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Stager XR

Privacy Policy

Effective Date: December 23, 2024

QVARX LTD ("we," "us," or "our") developed Stager XR (the "App"), a mobile application that allows users to create and experience immersive XR concerts. We are committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, and share information when you use the App.

Information We Collect

We collect information about you in the following ways:

  • Information you provide to us:

    • Account Registration: We collect your email address and password when registering an account. You may also provide us with your name, profile picture, and other information.

    • Customer Support: When you contact our customer support team, we may collect your name, email address, and any other information you choose to provide.

    • User Content: We collect the content you create within the App, such as virtual concert setups, personalized avatars, and any text, images, or videos you share.

  • Information we collect automatically:

    • Device Information: We collect information about your device, such as the device type, operating system, unique device identifiers (like IMEI or advertising ID), IP address, device model, and operating system version.

    • Usage Information: We collect information about how you use the App, such as the features you use, the concerts you attend, the content you create, the time and date of your activities, and your in-app interactions.

    • Location Information: If you permit us, we may collect your device's precise location (using GPS or similar technologies) to enhance the AR experience, provide location-based features (like finding concerts near you), and personalize your content.

    • Camera Access: We require access to your device's camera to enable the core functionality of the App, which is to provide augmented reality (AR) experiences during concerts. Specifically, we use AR Foundation to track and display AR content in real-time, synchronized with the live performance. This may include analyzing the camera's input to understand the environment and place AR objects accurately.

    • Cookies and Similar Technologies: We may use cookies, pixels, and other similar technologies to collect information about your browsing activity, preferences, and usage patterns within the App. This helps us analyze trends, administer the App, track users' movements around the App, and gather demographic information about our user base as a whole.

  • Information from Third Parties:

    • Social Media Logins: If you choose to log in to the App using a social media account (e.g., Facebook, Google), we may collect certain information from your social media profile, such as your name, email address, and profile picture, as permitted by the social media platform.

    • Third-Party Services: We may use third-party services, such as analytics providers and advertising networks, that may collect information about you. This information may include your device identifier, IP address, and your interactions with the App.

How We Use Your Information

We use the information we collect about you for the following purposes:

  • To provide and improve the App: We use your information to operate, maintain, and improve the App, including to develop new features, enhance existing functionality, and fix bugs.

  • To personalize your experience: We use your information to personalize your experience within the App, such as by recommending concerts you might be interested in, providing customized content, and tailoring the AR experience to your preferences.

  • To communicate with you: We use your information to communicate with you about the App, including to send you updates, announcements, and customer support messages. We may also send you marketing communications about our other products and services, but you can opt out of these at any time.

  • To comply with applicable laws and regulations: We use your information to comply with applicable laws and regulations, such as data protection laws and tax laws.

  • To protect our rights and interests: We may use your information to protect our rights and interests, such as to prevent fraud,1 enforce our Terms of Service, and comply with legal process.

  • To conduct research and analysis: We may use your information for research and analysis purposes, such as to understand user behavior, improve the App, and develop new features.

How We Share Your Information

We may share your information with the following third parties:

  • Service providers: We may share your information with third-party service providers who assist us in providing and improving the App. These providers may include cloud storage providers, analytics providers, payment processors, and customer support providers. We have contracts with our service providers that require them to protect your information and only use it for the purposes we specify.

  • Business partners: We may share your information with business partners who offer products or services that may be of interest to you. This may include concert promoters, music labels, and other companies in the entertainment industry. We will only share your information with business partners if you have given us your consent to do so.

  • Legal authorities: We may disclose your information to legal authorities if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users of the App or the public.

  • Aggregated and de-identified information: We may share aggregated and de-identified information that cannot reasonably be used to identify you with third parties for research, analysis, and other purposes.

Your Privacy Choices

You have the following choices regarding your information:

  • Access and correction: You can access and correct your account information by logging into your account settings within the App.

  • Deletion: You can request that we delete your account and personal information by contacting us at info@stagerxr.com. We will respond to your request within a reasonable timeframe.

  • Location information: You can control whether we collect your device's location by adjusting your device's location settings. You can also revoke location access within the App's settings.

  • Marketing communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in2 any marketing email we send you or by contacting us at info@stagerxr.com.

  • Cookies: You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features3 of the App.

Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include data encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

Children's Privacy4

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at info@stagerxr.com, and we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice (such as through a notification within the App or by email).

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

QVARX LTD Orion House London Office 699, Bessemer Road Welwyn Garden City, United Kingdom AL7 1HH info@stagerxr.com

Important Notes:

  • This revised Privacy Policy provides a more comprehensive and detailed explanation of your data collection, usage, and sharing practices.

  • Remember to review and adapt this policy to accurately reflect your specific data handling procedures.

  • It's always recommended to consult with a legal professional to ensure your Privacy Policy complies with all applicable laws and regulations.

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